[Libreoffice-bugs] [Bug 124031] New: Installation fail

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=124031

            Bug ID: 124031
           Summary: Installation fail
           Product: LibreOffice
           Version: 6.2.1.2 release
          Hardware: x86-64 (AMD64)
                OS: All
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: Installation
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: jan.spaens at gmail.com

Description:
Greetings. No matter what I try, no installation possible. I followed your
advice (Dowloaded the old version, went to Microsoft to solve
installation/removal problems) at no avail. I executed a RegEdit to look for
any traces of Libreoffice and removed them, performed a text search on the
installation drive with the same goal. When I try to install the latest version
I am informed that the old version (6.2.1.2) cannot be removed. Result: NO
Libreoffice on this system and, it is badly needed.
Sure hope you can help me out here - Best regards, Jan (>40 y programming
behind the belt)

Steps to Reproduce:
1.MSI previous installation not available
2.Manually remove old version
3.Manually cleanup manually the
4.Execute CCleaner registry cleaner

Actual Results:
No Libreoffice installed, new version refuses to continue installation

Expected Results:
Offer a option to overrule this blockage and install anyway (forced install)


Reproducible: Always


User Profile Reset: No



Additional Info:
If you want me to fiddle around in the registry, no problem. I have been there
and seen quite a bit of it.

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