[Libreoffice-bugs] [Bug 124219] New: soffice won't launch because of missing symbol cairo_surface_get_device_scale

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Wed Mar 20 03:48:01 UTC 2019


https://bugs.documentfoundation.org/show_bug.cgi?id=124219

            Bug ID: 124219
           Summary: soffice won't launch because of missing symbol
                    cairo_surface_get_device_scale
           Product: LibreOffice
           Version: 6.2.0.3 release
          Hardware: All
                OS: Linux (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: Installation
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: paul.jowett at systemic.com.au

Command:

soffice --headless

Error:
/opt/libreoffice6.2/program/soffice.bin: /lib64/libdbus-1.so.3: no version
information available (required by /opt/libreoffice6.2/program/libmergedlo.so)
/opt/libreoffice6.2/program/soffice.bin: symbol lookup error:
/opt/libreoffice6.2/program/libmergedlo.so: undefined symbol:
cairo_surface_get_device_scale

Linux (uname -a):
  Linux ip-172-30-2-127 4.14.77-70.59.amzn1.x86_64 #1 SMP Mon Nov 12 22:02:45
UTC 2018 x86_64 x86_64 x86_64 GNU/Linux

Libs:
cairo.x86_64                            1.12.14-6.8.amzn1          @amzn-main
cups.x86_64                             1:1.4.2-67.21.amzn1        @amzn-main
cups-libs.x86_64                        1:1.4.2-67.21.amzn1        @amzn-main
glibc.x86_64                            2.17-222.173.amzn1         installed
glibc-common.x86_64                     2.17-222.173.amzn1         installed
libXinerama.x86_64                      1.1.2-2.7.amzn1            @amzn-main
dbus.x86_64                             1:1.6.12-14.28.amzn1       installed

In the same environment:
  Libre Office version 6.1.5.2 works
  Libre Office version 6.2.0.3 fails
  Libre Office version 6.2.1.2 fails

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