[Libreoffice-bugs] [Bug 128989] libreoffice fails to print, may be related to page size confusion between cm and inches

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=128989

V Stuart Foote <vstuart.foote at utsa.edu> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
    Crash report or|                            |crashreport.libreoffice.org
    crash signature|                            |/stats/crash_details/4a0761
                   |                            |ee-ff32-498a-b736-27dc7e2bc
                   |                            |b41
             Status|UNCONFIRMED                 |NEEDINFO
     Ever confirmed|0                           |1
                 CC|                            |vstuart.foote at utsa.edu

--- Comment #1 from V Stuart Foote <vstuart.foote at utsa.edu> ---
Thanks for filing, having the crash report with the dump does help.

So the submitted crash report does place issue with the printer--it looks to be
a Xerox Phaser and with what look to be old Win7 drivers.

Multiple users on 64-bit Windows 10, and 64-bit Windows 8.1 getting the same
crash signature back to the 5.2.0.4 release.

Please provide your Xerox printer model, the connection type, and driver
details.  Any support from Xerox? 

Is the printer configured on Windows to print Post Script? Can you change it
over to use a more recent Xerox PCL6 global driver?

Are you able to work around, with LibreOffice exporting to PDF and then
printing that?

Alternatively you can install a GhostScript based Print queue (e.g. CutePDF) or
a non GhostScript dependent PDF printer (e.g. doPDF) LibreOffice printing to
PDF rather than export to PDF, and then printing.

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