[Libreoffice-bugs] [Bug 128367] New: Ubuntu snap crashes periodically; debugging instructions and help inadequate

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Thu Oct 24 07:58:04 UTC 2019


https://bugs.documentfoundation.org/show_bug.cgi?id=128367

            Bug ID: 128367
           Summary: Ubuntu snap crashes periodically; debugging
                    instructions and help inadequate
           Product: LibreOffice
           Version: 6.3.2.2 release
          Hardware: All
                OS: Linux (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: Calc
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: stdedos at gmail.com

u at h [2019-10-11 18:01:27]:~$ /snap/bin/libreoffice
Error in sitecustomize; set PYTHONVERBOSE for traceback:
PermissionError: [Errno 13] Permission denied:
'/usr/lib/python3.6/sitecustomize.py'
Gtk-Message: 18:06:03.341: GtkDialog mapped without a transient parent. This is
discouraged.
Gtk-Message: 18:06:06.114: GtkDialog mapped without a transient parent. This is
discouraged.
/snap/libreoffice/152/libreoffice.wrapper: line 21:  6663 Segmentation fault   
  (core dumped) "$SNAP/bin/desktop-launch" "$soffice" "$@"
u at h [2019-10-17 00:17:16]:~$ /snap/bin/libreoffice
Error in sitecustomize; set PYTHONVERBOSE for traceback:
PermissionError: [Errno 13] Permission denied:
'/usr/lib/python3.6/sitecustomize.py'
Gtk-Message: 10:16:03.103: GtkDialog mapped without a transient parent. This is
discouraged.
Gtk-Message: 10:16:05.939: GtkDialog mapped without a transient parent. This is
discouraged.
u at h [2019-10-17 10:19:40]:~$ /snap/bin/libreoffice  --backtrace
Error in sitecustomize; set PYTHONVERBOSE for traceback:
PermissionError: [Errno 13] Permission denied:
'/usr/lib/python3.6/sitecustomize.py'
/snap/libreoffice/153/libreoffice.wrapper: line 21:  6482 Segmentation fault   
  (core dumped) "$SNAP/bin/desktop-launch" "$soffice" "$@"
u at h [2019-10-22 20:53:31]:~$
u at h [2019-10-23 11:16:14]:~$ updatedb
u at h [2019-10-23 11:17:55]:~$ ls -lah *gdbtrace*
ls: cannot access '*gdbtrace*': No such file or directory
u at h [2019-10-23 11:17:59]:~$ locate gdbtrace
/snap/libreoffice/153/lib/libreoffice/program/gdbtrace
/snap/libreoffice/154/lib/libreoffice/program/gdbtrace
/usr/lib/libreoffice/program/gdbtrace
u at h [2019-10-23 11:19:23]:~$ /snap/bin/libreoffice
Error in sitecustomize; set PYTHONVERBOSE for traceback:
PermissionError: [Errno 13] Permission denied:
'/usr/lib/python3.6/sitecustomize.py'
Gtk-Message: 11:23:02.201: GtkDialog mapped without a transient parent. This is
discouraged.
Gtk-Message: 11:23:04.460: GtkDialog mapped without a transient parent. This is
discouraged.

(soffice:29744): Gtk-WARNING **: 10:33:11.984: Could not load a pixbuf from
icon theme.
This may indicate that pixbuf loaders or the mime database could not be found.
**
Gtk:ERROR:../../../../gtk/gtkiconhelper.c:494:ensure_surface_for_gicon:
assertion failed (error == NULL): Failed to load
/snap/libreoffice/154/data-dir/icons/Humanity/status/32/image-missing.svg:
Unrecognized image file format (gdk-pixbuf-error-quark, 3)
Gtk-Message: 10:33:12.123: GtkDialog mapped without a transient parent. This is
discouraged.
^C^\^\^\^\/snap/libreoffice/154/libreoffice.wrapper: line 21: 29744 Killed     
            "$SNAP/bin/desktop-launch" "$soffice" "$@"
u at h [2019-10-24 10:51:19]:~$ /snap/bin/libreoffice --version

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