[Libreoffice-bugs] [Bug 61189] PDF printing mode problem: HP LaserJet + media type + no tray + user prompt (refer comment #10)

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=61189

Michael Weghorn <m.weghorn at posteo.de> changed:

           What    |Removed                     |Added
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             Status|NEW                         |NEEDINFO
                 CC|                            |m.weghorn at posteo.de

--- Comment #69 from Michael Weghorn <m.weghorn at posteo.de> ---
Is this still an issue these days?

(In reply to tmacalp from comment #10)
> --------------------------------------
> Quick Summary
> --------------------------------------
> My conclusion is that there is an issue with LO and stable (older) versions
> of the print stack that affects certain printers.  LibreOffice PDF-mode
> printing does not work properly with the RHEL6/CentOS6, openSUSE, or Mageia
> CUPS servers.  I was NOT able to reproduce the bug with CUPS servers running
> on the current Arch, Ubuntu 12.04, or Debian 7.2.  Postscript mode printing
> still functions properly.
> [...]

This sounds like it *might* be an issue further down in the printing stack and
worth taking a look what happens there.

If it's still an issue, the following might help to narrow it down:

1) set 'LogLevel debug' in /etc/cups/cupsd.conf
2) restart CUPS
3) print from LO as decribed here
4) attach the CUPS log file (or relevant parts for the last print process
thereof here)
5) attach the file that LibreOffice generated for printing, which should be
located at '/var/spool/cups/d<PRINT_JOB_ID>-001' (replace "<PRINT_JOB_ID>" with
actual job ID)

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