[Libreoffice-bugs] [Bug 137483] Document freezes requiring document closure and reboot in order to continue typing

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=137483

V Stuart Foote <vstuart.foote at utsa.edu> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|---                         |INSUFFICIENTDATA
             Status|NEEDINFO                    |RESOLVED

--- Comment #2 from V Stuart Foote <vstuart.foote at utsa.edu> ---
OP replied in PM, closing resolved insufficient data.

<quote>

Re: [Bug 137483] Document freezes requiring document closure and reboot in
order to continue typing

Just wanted to let you know that since I'm not a computer tech and couldn't
complete your form as requested since it included terminology with which I was
not familiar, it was necessary for me to locate a local computer tech to assist
me. 

Because, as I mentioned in my submitted ticket to Bugzilla, I began having the
document freezing issue right after the last Libre Office update, it was
determined that likely the problem had something to do with there being a bug
in the newest version of Libre Office, which is more than likely the case. 

Here was the fix:

* Uninstall most recent version of Libre Office

* Reinstall previous version of Libre Office

Result: Since this operation was completed yesterday and I left a document page
open all night to determine whether the problem (document/cursor freezing)
would reoccur, I was pleasantly surprised to find that the document/cursor was
no longer freezing, even after being open all night, nor did it occur when
several documents were open (as had occurred previously).

SUGGESTION: With all due respect, please make your submission forms a bit more
user friendly, a bit less technical and bit more  understandable at a
laypersons level. 

Thank you for your assistance,

Kat Starwolf
</quote>

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