[Libreoffice-bugs] [Bug 137026] New: After Upgrade to collaboraoffice6.4 loolwsd not starting on Ubuntu 16.04

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=137026

            Bug ID: 137026
           Summary: After Upgrade to collaboraoffice6.4 loolwsd not
                    starting on Ubuntu 16.04
           Product: LibreOffice Online
           Version: unspecified
          Hardware: x86-64 (AMD64)
                OS: other
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: LibreOffice
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: stefan at veith-net.de

Using Ubuntu 16.04 packages for collaboraoffice after the recent upgrade to
V6.4 loolwsd isn't working anymore.

I get the following error message starting loolwsd service:
---
root at ce ~ # systemctl status loolwsd.service
● loolwsd.service - LibreOffice Online WebSocket Daemon
   Loaded: loaded (/lib/systemd/system/loolwsd.service; enabled; vendor preset:
enabled)
   Active: active (running) since Fri 2020-09-25 14:34:39 CEST; 6min ago
 Main PID: 31338 (loolwsd)
    Tasks: 3
   Memory: 23.7M
      CPU: 655ms
   CGroup: /system.slice/loolwsd.service
           └─31338 /usr/bin/loolwsd --version
--o:sys_template_path=/opt/lool/systemplate
--o:child_root_path=/opt/lool/child-roots --o:file_server_root_path=/usr/sh

Sep 25 14:34:39 ce systemd[1]: Started LibreOffice Online WebSocket Daemon.
Sep 25 14:34:40 ce loolwsd[31338]: loolforkit version details: 6.4.0 - bfce6f6
Sep 25 14:34:40 ce loolwsd[31338]: Failed to load
/opt/collaboraoffice6.4/program/libmergedlo.so:
/opt/collaboraoffice6.4/program/libcairo.so.2: undefined symbol: FT
Sep 25 14:34:40 ce loolwsd[31338]: Failed to preinit lokit.
---

Although the service is statet running it won't accecpt any connections.
stopping loolwsd.serivce is taking forever and after the timeout the service is
finally killed:
---
Sep 25 14:41:29 ce loolwsd[31338]: wsd-31338-31338 2020-09-25 12:41:29.400743 [
loolwsd ] SIG   Shutdown signal received: SIGTERM
Sep 25 14:41:29 ce systemd[1]: Stopping LibreOffice Online WebSocket Daemon...
Sep 25 14:42:59 ce systemd[1]: loolwsd.service: State 'stop-sigterm' timed out.
Killing.
Sep 25 14:42:59 ce systemd[1]: loolwsd.service: Main process exited,
code=killed, status=9/KILL
Sep 25 14:42:59 ce systemd[1]: Stopped LibreOffice Online WebSocket Daemon.
Sep 25 14:42:59 ce systemd[1]: loolwsd.service: Unit entered failed state.
Sep 25 14:42:59 ce systemd[1]: loolwsd.service: Failed with result 'signal'.
---

I tested on my production system (i386) as well as in Virtual machine running
on VirualBox.
Both servers are experiencing the same issue.

BR, Stefan.

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