[Libreoffice-qa] RESOLVED status question

[Petr Mladek]

Hi,

If you see the automatic comment about that a fix was committed and you
are not longer able to reproduce the problem, I prefer to close it as
RESOLVED FIXED. In this case, it is clear that a developer committed
something for this particular bug. Someone fixed it by intention.

Otherwise, if it started to work without any commit message, I would
close it as WORKSFORME.

I hope that it makes sense :-)

Keep the great work on cleaning bugzilla.


Best Regards,
Petr


Joel Madero píše v Po 13. 08. 2012 v 10:13 -0700:
> Thanks Peter. Given the information you and Rainer provided I think
> the best thing for QA triagers to do is to mark as WORKSFORME in most
> cases unless they know specifically that the bug was fixed and then
> maybe CC the person who patched the bug so they see the bug is closed.
> If this isn't the best method please let me know what is. 
> 
> 
> 
> 
> Best Regards,
> Joel
> 
> On Tue, Aug 7, 2012 at 3:29 AM, Petr Mladek <pmladek at suse.cz> wrote:
>         Joel Madero píše v Čt 02. 08. 2012 v 14:42 -0700:
>         > At what point do we put resolved as a status? Is it when
>         it's
>         > committed to master branch? If not then is the developer/qa
>         team
>         > expected to continue to check a patchs status after it's
>         already
>         > committed to master in order to find out if it's committed
>         elsewhere?
>         > Thanks in advance, I'm not positive I've been doing it
>         right :-/ A few
>         > I marked as RESOLVED because I know they are fixed in master
>         and will
>         > soon be seen by other users as resolved as well.
>         
>         
>         I would mark it as RESOLVED when the fix is pushed in all
>         branches where
>         we want it. IMHO, it means that the work is done from the
>         developer
>         side.
>         
>         We always want it in master. Sometimes, we want to backport it
>         into
>         older products which need some developer input as well.
>         
>         
>         Best Regards,
>         Petr
>         
>         
> 
> 
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