[Libreoffice-qa] How Can I Provide More Info For Developers

[Joel Madero]

This isn't for end-users, it's for QA team......and it's our job to do as
much as possible to help the developers. I know when I'm doing the
development side I appreciate whatever previous info users and QA can
provide. It's maximizing the efficiency of our abilities....limited # of
developers means we should be using their time wisely, not running
backtraces that someone with 1/10th of their computer programming skills
could manage just fine.

Best Regards,
Joel

On Fri, Sep 7, 2012 at 12:56 PM, John Smith <lbalbalba at gmail.com> wrote:

> On Fri, Sep 7, 2012 at 9:49 PM, Joel Madero <jmadero.dev at gmail.com> wrote:
> > I'll bring this up at our next conference call and see if there is a
> > possible solution.
> >
> >
> > Best Regards,
> > Joel
> >
> >
> May I humbly note that I personally feel that developers should be
> able to produce their own backtraces, given a solid reproducible
> test-case in the bug report ? Perhaps effort would be better spend on:
>
> 1.)
> teaching end-users how to provide a reproducible test case in a bug report
>
> 2.)
> teaching devs on how to produce backtraces
>
> instead of:
>
> 1.)
> teaching end-users how to install symbol binaries and backtrace them
> on their platform ?
>
>
> Just my 2$
>
>
> - John Smith.
>
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