[Libreoffice-qa] Stagnant NEEDINFO bugs

[Dan Lewis]

On 02/06/2013 09:50 AM, Robert Großkopf wrote:
> Hi Alex,
>> After suffering from the last two mass closure / re-initialisations of
>> status of a fair number of bugs I had spent time in opening, but for
>> lack of a dedicated developer / interest in those particular areas of LO
>> at the time (OSX bugs, Base bugs) they never got any attention, I for
>> one, will not be interested in this happening yet again.
> All open bugs in Base today: 225
> Bugs, which are "Unconfimed": 27
> Bugs, which are "Needinfo": 26
> I don't think that we need automatically way to get these bugs away.
> Problem of many of these bugs: They couldn't be confirmed by everybody,
> because there are special configurations with external databases or Mac.
> What we need: developers, who will work on bugs in Base. There are many
> bugs "New" and opened since the first version of LO.
>
> Robert
      I agree with Robert. This also goes to a complaint that I saw on 
the LibreOffice user list. The person wanted more time spent by the 
developers on removing the bugs that exist in LO and less time on 
producing more code that contains more bugs. This is poor planning. From 
Robert's data, 172 open bugs have not had a developer correct . These 
are the ones that have been confirmed and contained enough data for a 
developer to begin work. That is 76% of the bugs reported for Base.
      A bug reporting system is only as good as the resources allocated 
to fixing the bugs. Otherwise, people send in bug reports that may or 
may not even have a developer look at them. Meanwhile, another milestone 
is reached as a newer version comes out containing some of these bugs. 
Where is the quality assurance in that?
      The symptom we have is many bug reports that need additional 
information. But what is causing this? Could it be that there are too 
many versions being produced at the same time? (3.6.5 and 4.0.0) 
Personally, I think LO (perhaps the BOD) needs to look at what is being 
done and what effects it is having on the product they are making 
available for downloading.

--Dan