[Libreoffice-qa] Bugzilla Integration of Impress remote control - Related problems - BUGZILLAASSISTANT

[Marc Paré]

Hi everyone,

Le 2013-02-13 06:21, Rainer Bielefeld a écrit :
> Hi Rob, Hi Marc,
>
> if I remember correctly Marc complained that WWW is not a very good
> Bugzilla Component for BSA related issues, and at least I agree with
> that assessment. May be following the discussion here will bring up some
> better ideas?
>
> Best regards
>
>
> Rainer
>

My comment on the BSA Bugzilla component was that, when a bug was filed 
for the BSA, that an email/post was sent to the website team. I thought 
that it would be more appropriate to send these email updates of 
"BSA-related-submitted bugs" to the QA team. I would imagine that there 
would be better discussion taken up on the QA team than on the website 
team where most of the team members are more concerned with 
infrastructure decisions and of correcting high/low level corrections to 
the website. From what I can see, the BSA bugs have more to to with its 
coding as well as issues having more to deal with QA.

I am not sure if this impacts the placement of the Impress remote 
control BUT I am a huge fan of the BSA and would hope that it would 
remain as accessible as possible for our users to report bugs.

However, I am also a huge fan of the Impress remote.

So, to me, from a user's point of view, I would expect to see the 
Impress remote in the "Presentation" component. It would be the natural 
place for me to seek. I don't believe that it would be any more 
advantageous to put the Impress remote as a top component.

As far as the BSA, ideally, I would probably look for it as a component 
of its own. I think that most tools/software usually offer a direct link 
to collect user suggestions of repairs/fixes (typically found in the 
"Help" menu). So, having the BSA as a top component in the list would 
get my vote (maybe shorten it to "Bug Assistant" component). I don't 
believe users would expect to see the BSA in the WWW component.

I am not sure if this is the information you were looking for.

Rainer: Thanks for the amazing work on the bug issues. It is a huge job 
that people are just not that aware if its needs. Neither are they aware 
enough of the time you spend on it. Thanks for all of this.

Marc

-- 
Marc Paré
Marc at MarcPare.com
http://www.parEntreprise.com
parEntreprise.com Supports OpenDocument Formats (ODF)
parEntreprise.com Supports http://www.LibreOffice.org