[Libreoffice-qa] Reported issues show the tendency to be more user questions ? BSA related ?

Sophie Gautier gautier.sophie at gmail.com
Mon Jul 1 11:19:07 PDT 2013

Hi Cor,
On 01/07/2013 20:01, Robert Großkopf wrote:
> Hi Cor,
>> Is the process from our French friends - where reports from BSA go 
>> trough an email process before being added to BugZilla (that's what I 
>> understood from it anyway) - a way to prevent that?
> Better we get all the reports we need than not so much reports and a
> more buggy LO.
> I could only write about the Base-bugs. User-questions in this part of
> LO could be answered in a short time (about 2 or 3 days), because there
> are "only" 240 bugs open and we have a look at the bug-list nearly every
> day if there is reported something new.

As this is still an experimentation, we can't deduct anything right now,
it's a to fresh process. But thanks for pointing it any way, this is
what the experimentation is done for :) Lets take some more time to see
if it's a real help on the BZ side and the community side.

Kind regards

Sophie Gautier <sophie.gautier at documentfoundation.org>
Membership & Certification Committee Member - Co-founder
The Document Foundation

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