[Libreoffice-qa] Reported issues show the tendency to be more user questions ? BSA related ?

Bjoern Michaelsen bjoern.michaelsen at canonical.com
Fri Jul 5 08:05:11 PDT 2013


Hi,

On Mon, Jul 01, 2013 at 04:59:15PM +0200, Bjoern Michaelsen wrote:
> I dont think so -- esp. it would not reduce the workload of those involved.
> What one might entertain is the idea to add a "you seem to be filing a support
> request, have you considered to use ask.libreoffice.org, which is likely the
> better place and will result in a quicker answer?".

... or even better: have a "confused -- talk to us here" button in the top
right corner of all BSA pages which opens a webchat to #libreoffice-qa -- this
might also help community growth and is the same we did for developers with
https://bugs.freedesktop.org/show_bug.cgi?id=56515.

Best,

Bjoern


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