[Libreoffice-qa] Explanations on the NL BSA purpose

[Rob Snelders]

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Hi All,

At first I want to have FR for now as Native Language and test with
that. Maybe from May on we can start with other Languages. There are
still some changes needed before we can add more languages without to
many work.

I think also that we should only make the BSA in Native Language for
the countries with a bigger team. As you don't want to overload one
person with the bugs of his/her language. So anyone who wants to have
the BSA in his/her language should think hard and gather a group
before starting.

- --
Greetings,
Rob Snelders

P.S. Why is NL this much used? I must say it is really confusing as I
read Nederlands (Dutch) every time. It is our Language-code.</rant>

Op 18-03-13 20:26, Robinson Tryon schreef:
> On Mon, Mar 18, 2013 at 5:16 AM, Sophie Gautier 
> <gautier.sophie at gmail.com> wrote:
>> Hi all,
>> 
>> So I'll try first to explain my idea clearly on the workflow we
>> have thought about:
> 
> thanks! :-)
> 
>> - a user fills information on the BSA in French - no issue is
>> created - the content of the submission is sent to the QA FR
>> list --> at this stage only the FR team is concerned - the QA FR
>> team checks for the content and tests it - if this is a bug the
>> FR QA team will check on Bugzilla if the bug already exists and
>> if yes will comment it, else will create the bug --> here the
>> normal process of dealing with Bugzilla applies.
> 
> Okay, so the bug is only created after the NL team processes the
> text. The NL team also does some work to avoid duplication in
> Bugzilla (that sounds very helpful!)
> 
>> The FR project has an active QA Team, able to test and specify
>> bugs but not all of them are able to report in English. The
>> actual test will help us to narrow the needs for both teams and
>> if it's proven to work, let other well formed NL QA teams
>> participate.
> 
> The first question in my mind is: How do we make ensure that NL 
> reports from the BSA get dealt with in a prompt manner?
> 
> With the current BSA, there's no human interaction required before
> the bug data hits FDO. It sounds like the FR-localized team is
> pretty active, and has its own QA team, so we should hopefully see
> a fast turnaround, but I wonder what might happen with the NL teams
> for other languages.
> 
> What do you think about putting someone in charge of each NL BSA?
> That person could serve as the point contact, and would be asked
> to check-in with the QA team every week or two (at the QA meeting
> would be great, but probably not necessary). The NL-BSA contact
> would let us know how the interface is working, if there have been
> any issues with the process, if the NL list has gotten behind in
> dealing with bug reports, etc...
> 
>> I would like that we test this process, narrow it and add what
>> will be missing (like the stats you make on BSA reports), and
>> then see if it's a real help for you.
> 
> +1
> 
> 
> Cheers, --R _______________________________________________ List
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