[Libreoffice-qa] Feedback page

[Thomas Hackert]

Good morning Robinson, *,
On Mittwoch, 6. November 2013 01:51 Robinson Tryon wrote:
> On Tue, Nov 5, 2013 at 2:35 PM, Robinson Tryon
> <bishop.robinson at gmail.com> wrote:
>> On Tue, Nov 5, 2013 at 9:20 AM, Thomas Hackert
>> <thackert at nexgo.de> wrote:
>>>> We currently have a link in the LibreOffice menus "Help -> Send
>>>> Feedback" that currently points at the BSA and will point at
>>>> the more generalized Feedback page soon.
>>>
>>> What does "soon" mean? The next weeks, months ... ;?
>>
>> Hopefully some time this week. I just need to find the time to
>> hack on it :-)
> 
> Done!  Well, with the first draft, anyhow:
> http://testing.eagleeyet.net/~qubit/www-feedback/

cool :) Looks great :)

<snip>
> Big kudos to Astron for the mockup code.

A big thank you to you both :)

> What works:
> - Link to Ask LibreOffice
> - Link to BSA (including passing-along URL params from
> LibreOffice) - Link to BSA for enhancements (including passing in
> "enhancement=yes")

Just a question: The text below "Create a bug report" reads
<quote>
Having a specific problem, like a software crash or a missing 
feature? Report a bug to our developers.
</quote>
But is this not redundant to the "File an enhancement request", if 
you mention a "missing feature" here? Would it not be better to just 
write
<quote>
Having a specific problem, like a software crash or LibreOffice 
freezes, when you try to open a file? Report a bug to our 
developers.
</quote>
or something like that? And than enhancing the text below "File an 
enhancement request" to
<quote>
Missing a feature or thinking of a new feature that would make 
LibreOffice even better than it is today? Let us know!
</quote>
?

> What doesn't work:
> - Submitting feedback via the form
> - Viewing feedback submitted by other users

That would be cool to see as well :) But I have no idea, how you 
will handle this in our existing LO infrastructure. Are you thinking 
of some kind of form2mail interface or would it become a page, where 
all this feedback will be collected? And if so: Who will have a look 
at it? Devs or someone else?

Thank you for your work so far
Thomas
<Rest snipped>

-- 
It takes two to tell the truth: one to speak and one to hear.