[Libreoffice-qa] question about a bug confirmation

[Lera Goncharuk]

Thank you a lot, Stuart and Joel.
Maybe I really should have set the severity as 'enhancement'.
Anyway, now I better understand how to explain such situation to Russian-
speaking users.

Best regards,
Lera

В письме от 23 ноября 2014 09:44:34 пользователь Joel Madero написал:
> On 11/23/2014 09:21 AM, V Stuart Foote wrote:
> > @Lera, *,
> > 
> > First thank you for taking on the translation tasks, we know it can be
> > challenging.
> > 
> > 
> > Lera Goncharuk wrote
> > 
> >> Do I understand correctly, that we should consult with developers when a
> >> bug
> >> violates principles of mathematical calculations and we give the status
> >> NEW
> >> only when developers confirm than bug can be fixed?
> >> Do mathematical rules no longer apply to LibreOffice?
> >> What should I tell users?
> 
> Also with these corner case spreadsheet issues - many times they are
> closed as WONTFIX or NOTABUG because developers determine that it's just
> the nature of how integers work in computers. There will always be some
> inaccuracy (Excel has similar issues) and developers have to determine
> if the particular corner case is going to be resolved and thus possibly
> screw up other users. Similar issues have been reported and Kohei wrote
> a great description of the issue.
> 
> So I would not go as far as saying "mathetmatical calculations" don't
> matter - what I would say is it's incredibly hard to explain these
> limitations to regular users who aren't aware of how code works. So -
> usually what I do for these particular kinds of issues is I jump into
> the developer chat and I ask a developer if it's actually a bug - if
> they say "no it's a limitation of computer based calculations" then I
> close as NOTABUG and try to explain....usually that fails, users are
> annoyed and aren't able to understand that there are in fact real
> limitations as to what a spreadsheet document is capable of.
> 
> 
> Best,
> Joel
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