[Libreoffice-qa] Question of the use of 'Fresh' rather than 'Beta' and support for XP

[Sophie]

Hi,
Le 05/05/2014 15:36, Bjoern Michaelsen a écrit :
> Hi,
> 
> On Mon, May 05, 2014 at 04:59:37PM +0400, Jay Philips wrote:
>> Yes initially i was confused as i was used to seeing chrome's
>> labelling there releases as development, beta and stable.I think it
>> would be great if the website would provide better explanation on
>> the download pages of what each of the versions was for so that
>> users would understand what they were downloading.
> 
> http://blogs.computerworlduk.com/simon-says/2014/03/libreoffice-gets-fresh-and-stable/index.htm?utm_content=buffer5d3d0&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
> 
> explains it nicely as does our wiki (even since before we labeled the stuff
> "fresh" and "stable". Putting it on the webpage is not a good idea, as most
> users just want their download without too much hassle. Those interested in the
> nitty gritty will find it.
> 
>> Also think that the download page would be a great location to encourage
>> users to submit bugs.
> 
> It already does. If you have concrete further suggestions, please take them to
> the website mailing list.
>  
>> I believe that if we wish to encourage users to submit bugs to LibO,
>> then we need to have bug reporting more visible in the UI, like a
>> bug icon in the app toolbar similar to the help icon, maybe a crash
>> report dialog that appears after LibO crashes (like KDE), maybe a
>> bug report button next to 'Help' and 'Extensions' in the main UI,
>> and possibly an initial bug report request visible to users when
>> they first run LibO.
> 
> So, for one the main barrier to bug reporting is not a missing toolbar button
> etc.(although we already even have "report a problem" in the menu) but the
> hassles of needing a bugzilla account setup. Migrating to our own bugzilla will
> hopefully allow us simplifications there. If you are interested to help out
> there, Robinson will certainly be happy to get you started.
> 
> The other thing is that we are not so much lacking bug reports, but lacking
> GOOD bug reports that have complete triaging info, reproduction scenarios etc. 
> o the last thing we want really is making it simpler for people to file bad or
> incomplete bug reports that cause us more work than they help us.

yes, and having bug reports in multiple languages won't help :)

Cheers
Sophie