[Libreoffice-qa] ping to retest old bugs

Tommy barta at quipo.it
Fri Oct 17 19:22:42 PDT 2014

On Sat, 18 Oct 2014 00:30:52 +0200, Joel Madero <jmadero.dev at gmail.com>  

> Sounds great - so let's try to come up with a concrete plan that
> everyone (or most) sign off on and then just do a thumbs up or down
> vote. Let's try to not get too picky about the details.
> @Tommy - you mind giving a proposed consistent plan of attack? If you
> want me to briefly write something up let me know.
> Best,
> Joel

as said before, a first test could be to ping just UNCONFIRMED bugs with  
latest post older than 1 year.
the numbers should not be so high, so I don't expect excessive spam.
then let see what's the feedback ratio of this.

if the test look positive we could then move to NEW bugs with latest post  
older than 1 year, which I expect to be in an higher number. probably  
feedback will be higher since NEW bugs have more people on CC in respect  

think about the text of the retest ping message. an english native speaker  
should assess if it's correct. I came up with:

"Dear users, this bug report has shown no new comments in the last year.  
Newer LibO releases with hundred of bugifixes and new features have been  
releases meanwhile, so please retest with current LibO release (  
and give feedback of the actual status of the bug. If bug is gone set  
status to RESOLVED WORKSFORME. If bug is still present leave status  
UNCHANGED and drop a new comment telling the LibO version and O/S where  
you retested and reproduce it"

Bjoern Michaelsen suggested to add this few lines too:
"Regardless of what you find in newer versions, the VERSION fields should  
at the _first_ version that showed the buggy behaviour."

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