[Libreoffice-qa] Try not to reopen bugs when anything more than a trivial amount of time has passed

Caolán McNamara caolanm at redhat.com
Tue Mar 24 04:36:37 PDT 2015

It generally doesn't make sense to reopen a bug after a few months has
passed since it was closed.

a) The person its "assigned" to may have moved on, changed jobs, or died
and so is not in a position to help anymore so the bug appears to
"belong" to someone, but isn't really and anyone looking for bugs to fix
will generally pass over it given that it seems to be assigned to
someone already.

b) Lots of bugs are superficially similar but different causes. I mean
if a document X crashes in 4.1, then was fine for 4.2 and 4.3 and then
crashes in 4.4, the odds that the exact problem fixed in 4.2 was
re-introduced in 4.4 are very low vs that a new different problem was

Better is to file a new bug with the exact means to reproduce, cc
whoever fixed the similar previous problem and tag the bug as possibly
related to the similar solved case.


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