[Libreoffice-qa] Try not to reopen bugs when anything more than a trivial amount of time has passed

[Michael Stahl]

On 24.03.2015 19:33, Bjoern Michaelsen wrote:
> On Tue, Mar 24, 2015 at 01:29:21PM -0400, Robinson Tryon wrote:
>> It sounds like the ideal situation would be for a bug to be in some
>> kind of 'fluid' state for some time after it's ostensibly fixed
>> (say, a month)
> 
> That workflow already exists in bugzilla, however it is not how we are using
> it:
> 
> - developer fixes issue, says "its fixed in build xyz" -> RESOLVED/FIXED
> - "QA" (or for us: anyone else but the commiter of the fix, first of all the
>   reporter) checks that build and either sets it to VERIFIED/FIXED or REOPENED
> - Once the product is released to the public with the fix the bug goes from
>   VERIFIED to CLOSED
> 
> With that workflow a sensible approach would be that a bug can never be REOPENED
> once it was VERIFIED. However, I dont think we want to manually "VERIFIED" for
> all bugs(*). One could have a bot setting bugs from RESOLVED to VERIFIED
> though, if there is not objection ("verified by silent approval"). While this
> could help making clear that reporters are expected to verify fixes in a timely
> manner, it would create quite a lot of extra noise on the tracker ...

that sounds reasonable, although setting it to VERIFIED automatically
seems odd - how about automatically going from either RESOLVED or
VERIFIED to CLOSED after 2 weeks or a month?