[Libreoffice-qa] Try not to reopen bugs when anything more than a trivial amount of time has passed

Bjoern Michaelsen bjoern.michaelsen at canonical.com
Wed Mar 25 04:42:47 PDT 2015


On Wed, Mar 25, 2015 at 12:03:48PM +0100, Michael Stahl wrote:
> that sounds reasonable, although setting it to VERIFIED automatically
> seems odd - how about automatically going from either RESOLVED or
> VERIFIED to CLOSED after 2 weeks or a month?

So, I thought:

- bugs go from RESOLVED to VERIFIED after 2 weeks/a month without objection by
- bugs go to CLOSED, once we have a release with the fix out, that should be
  queriable by the "target:4.4.0" stuff we do in whiteboard by commit

The latter might or might help to explain the surprisingly hard to understand
concept of "fixed but not released yet", when people nag about "how is this
resolved, I run the latest official version and still have the problem". Being
able to tell them "its not closed yet" might or mit not help(*).

Anyway, leaving this to the QA guys mostly.


(*) This problem mostly is nonexistent on launchpad btw, because it calls:
    RESOLVED -> fix commited
    CLOSED -> fix released
    Most people get it then.

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