[Libreoffice-qa] Bugzilla: Adding new Status for 'abandoned' bugs?

[Robinson Tryon]

Hi all,

As mentioned in the ESC call, it could be helpful to add a new
Bugzilla Status that encompasses bugs that have been abandoned/don't
have enough data.

=> What type of bugs would this cover?

* User isn't willing to share private document with anyone, and we
can't reproduce
* Bug sits in NEEDINFO status for 6+ months
* (other situations?)

=> Reasoning:

* We currently mark abandoned bugs as RESOLVED WORKSFORME, or RESOLVED
INVALID, but an additional Status value could help us be more precise
in indicating why a bug has been set aside.
* An additional Status would allow us to be more diplomatic with tough
users, and avoid the potential negatives of "INVALID" or "WORKS FOR
ME" on such bugs

=> Naming:

A couple of names for this status have been offered, however new
suggestions are certainly welcome. Here are a few suggestions or
status values that are currently in use on other bug trackers:
* ABANDONED
* INSUFFICIENT DATA (RedHat)
* EXPIRED (Launchpad)


Thoughts on adding a new Status?
Suggestions for what name we might use?
Please share your thoughts!


Thanks,
--R

-- 
Robinson Tryon
QA Engineer - The Document Foundation
LibreOffice Community Outreach Herald
qubit at libreoffice.org
802-379-9482 | IRC: colonelqubit on Freenode