[Libreoffice-qa] QA Meeting Minutes (2017-04-25)

[Xisco Fauli]

Hi Bjorn,

Thanks for sharing you thoughts on this.

I agree with you that we need to avoid parallel discussions in different
channel and Bugzilla needs to be the "single source of Truth" as you
said. As creator of the Telegram group, I will make sure it happens that
way, otherwise I will consider closing it.

As I see it, now that we have Testlink up and running ( thanks to Sophie
), the Telegram group is a good way for end users to get to know the
platform, and a good place where they can ask questions about it. For
the time being, we're 18 people in the group, and most of them don't
seem to be normally hanging around in IRC.

Anyway, let's see how it evolves. It's much easier to take conclusions
looking back in time.

Regards

El 27/04/17 a les 18:02, Bjoern Michaelsen ha escrit:
> Hi folks,
>
> On Thu, Apr 27, 2017 at 05:13:43PM +0200, Xisco Fauli wrote:
>> Hello,
>>
>>> * QA telegram group  (x1sc0, 16:17:48)
>>>   * buovjaga> yeah forums are better for asynch discussion  (x1sc0,
>>>     16:23:03)
>>>   * cloph is sceptical, doesn't think telegram would be
>>>     newcomer-friendly (not as widespread like e.g. twitter/facebook),
>>>     and also cannot see what kind of conversations it would be good for
>>>     (cloph, 16:38:43)
>>>   * LINK:
>>>     https://m.signalvnoise.com/is-group-chat-making-you-sweat-744659addf7d
>>>     (buovjaga, 16:41:56)
>> Group created: https://t.me/LibreOffice_QA
> I havent been in the call, but I have no right to object here. ;)
>
> Allow me to add a very specific request on this though:
>
> - please try to define really well and clean cut, what the best/prefered
>   communication channel for a specific topic is
> - please also define well an clean cut, which topic are tolerated on other
>   channels and why
>
> The thing to avoid is having a topic dicussed on multiple channels, which might
> lead to different sub-groups of the community to reach different (and
> conflicting) consensus on topics on different channels.
>
> Prior examples of such borders are:
> - RedMine vs. Bugzilla
>   "everything about the product LibreOffice belongs on bugzilla, no exceptions"
> - AskBot vs. Bugzilla
>   Inexperienced users might start on AskBot to triage their issue (which might
>   a support question, not a bug), but once a bug is well-triaged it must move
>   to bugzilla.
> - #libreoffice-dev vs. user support on IRC
>   see /topic: "This is the LibreOffice DEVELOPER channel. For user questions &
>   problems without code go to #libreoffice ..."
>
> Once you have a clean cut definition on what can be discussed on telegram (and
> when the discussion should be moved to bugzilla or whereever ...), it should be
> noted in the channel description (and probably also on the TDF wiki listing all
> comms and the mapping of topics).
>
> E.g. the "single source of Truth" on LibreOffice bugs is always Bugzilla. You can
> chat about bugs elsewhere, but as long as its not reflected on Bugzilla, others
> in the community are not required to know about it and in case of doubt, its
> your duty to copy relevant info over to Bugzilla[1]. (This is nothing new either,
> e.g. it happens that devs copy over IRC conversations over to Bugzilla.)
>
> And with that Im finished proselytizing. ;)
>
> Best,
>
> Bjoern
>
> [1] And corollary: "But we had a different conclusion about that bug on
>     telegram." by default is void against whatever is in Bugzilla, if the two
>     are conflicting.
>

-- 
Xisco Faulí
Libreoffice QA Team
IRC: x1sc0