[Libreoffice-qa] Next level of QA and how to get there

[dgp-mail at gmx.de]

I totally agree to all ideas and concrete aims, but is there a specific 
plan to reach the different milestones? If this is the case, it would be 
great to know something more about it. If there is now specific plan: 
What is the idea behind your email?

Dieter


Am 13.06.2018 um 15:05 schrieb Ilmari Lauhakangas:
> The impact of the QA team has been roughly on the same level for four 
> years and it is getting boring. Now that we have new contributors 
> trickling in through VolunteerMatch, we have some hope of leveling up.
>
> What does getting to the next level mean? Freedom. We will be able to 
> learn new skills and complete projects that have been languishing in 
> our TODOs for ages. Maybe even have time to read a book or watch a 
> movie (I know, preposterous).
>
> I will use unconfirmeds as a yardstick as that is something we can all 
> easily grasp.
> The assumption is that we continue to get 500-800 reports per month.
> A prerequisite to leveling up is that the triaging work is spread 
> evenly between contributors. In practice: only needing an average rate 
> of one triaged report per day per regular tester. This would signal 
> sustainability.
>
> When we manage to keep the number of unconfirmeds below 100 for 
> several months, QA will have moved to the next level.
>
> The effects will be:
> - no long periods of incomplete triaging (debug traces or bisects 
> missing)
> - more people will get into writing UI tests
> - we will have time to do manual tests before releases
> - we will have time to think about and improve the presentation of our 
> work (stats, Dashboard), tech docs and the tools we use (Bugzilla etc.)
>
> This will require roughly ten more regular contributors compared to 
> the level of April 2018.
>
> When we manage to slam the unconfirmeds below 50, LibreOffice itself 
> will move to the next level.
>
> The effects:
> - nearly instant triaging of incoming reports
> - veteran contributors will move more and more into fixing bugs and 
> writing cppunit tests
> - QA will bleed into other teams, filling the gaps - documentation is 
> a natural fit as testers are the first to deal with new functionality 
> and changes
>
> This will require twenty more regular contributors and among these 
> there has to be power users with knowledge of macros, UNO API, 
> databases, files over network, digital signatures and similar advanced 
> user topics.
>
> Ilmari
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