Importance flow chart

[Stéphane Guillou]

Hi all

It is sometimes raised that the flow chart we use as a recommendation 
for setting a Bugzilla ticket's importance (priority + severity) is 
inadequate in some cases. For a recent example, see 
https://bugs.documentfoundation.org/show_bug.cgi?id=161217

Julien has commented on the topic on the Discussion page for that flow 
chart: 
https://wiki.documentfoundation.org/File_talk:Prioritizing_Bugs_Flowchart.jpg

If you have some thoughts on the topic, or think it should be updated / 
augmented for any other reason, please comment on the wiki as well.

Note that we already have some notes at the bottom of the chart, that 
explain that the chart is indicative and other parameters should be 
taken into account when setting the Importance. One thing that is not 
included but is commonly done is that the Priority level can be raised 
if the author of the commit that caused a regression is not active 
anymore, and therefore unlikely to look into it.

Thank you!

-- 
Stéphane Guillou
Quality Assurance Analyst | The Document Foundation

Email: stephane.guillou at libreoffice.org
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