[pulseaudio-discuss] USB headset Steelseries Arctis troubleshooting

[Hui Wang]

Probably your issue is similar to this 
https://lists.freedesktop.org/archives/pulseaudio-discuss/2017-May/028252.html

On 08/13/2017 10:02 PM, Johan Heikkilä wrote:
> Hello,
>
> I have a Steelseries Artcis 7 wireless USB headset. It is working by 
> tweaking pulseaudio. I'm quite sure the same problem applies to Arctis 
> series 5, too (based on what people have been discussing on the 
> Internet).
>
> Now I'm wondering if anyone know if something must be changed on 
> pulseaudio side or in alsa to make it work automatically when 
> attaching the headset.
>
> When attaching the headset, there is only a mono analog output device 
> shown in Gnome sound settings. This headset has kind of a separate 
> voice channel that is meant for adjusting voice chat level separately. 
> This works fine, but of course it would be nice to have the stereo 
> device working as well. Now I have to run pacmd to make the stereo 
> channel visible.
>
> Alsa shows both devices:
> aplay -l
>
> card 1: S7 [SteelSeries Arctis 7], device 0: USB Audio [USB Audio]
>   Subdevices: 1/1
>   Subdevice #0: subdevice #0
> card 1: S7 [SteelSeries Arctis 7], device 1: USB Audio [USB Audio #1]
>   Subdevices: 1/1
>   Subdevice #0: subdevice #0
>
> The first device is the mono device. The second device which is stereo 
> isn't shown in Gnome sound settings so it can't be selected.
>
> aplay -L
>
> sysdefault:CARD=S7
>     SteelSeries Arctis 7, USB Audio
>     Default Audio Device
> front:CARD=S7,DEV=0
>     SteelSeries Arctis 7, USB Audio
>     Front speakers
> surround21:CARD=S7,DEV=0
>     SteelSeries Arctis 7, USB Audio
>     2.1 Surround output to Front and Subwoofer speakers
> surround40:CARD=S7,DEV=0
>     SteelSeries Arctis 7, USB Audio
>     4.0 Surround output to Front and Rear speakers
> surround41:CARD=S7,DEV=0
>     SteelSeries Arctis 7, USB Audio
>     4.1 Surround output to Front, Rear and Subwoofer speakers
> surround50:CARD=S7,DEV=0
>     SteelSeries Arctis 7, USB Audio
>     5.0 Surround output to Front, Center and Rear speakers
> surround51:CARD=S7,DEV=0
>     SteelSeries Arctis 7, USB Audio
>     5.1 Surround output to Front, Center, Rear and Subwoofer speakers
> surround71:CARD=S7,DEV=0
>     SteelSeries Arctis 7, USB Audio
>     7.1 Surround output to Front, Center, Side, Rear and Woofer speakers
> iec958:CARD=S7,DEV=0
>     SteelSeries Arctis 7, USB Audio
>     IEC958 (S/PDIF) Digital Audio Output
>
> When running
>
> pacmd load-module module-alsa-sink device=hw:1,1
>
> both sound devices are now shown in sound settings in Gnome. The 
> profile name for the stereo device is empty, but the stereo device can 
> be selected and is working fine (also the mono device is still working 
> and can be adjusted on its separate volume control on the headset, 
> i.e. perfect).
>
> The sound level is too low, though, so it must be turned to max in 
> alsamixer.
>
>
> Another thing that I tried was to swap the devices in alsa by setting 
> the following in /etc
> /asound.conf
>
> defaults.pcm.card 1
> defaults.pcm.device 1
>
> Now the stereo device card is automatically visible in sound settings 
> (with a proper name). However, if the USB headset is not attached to 
> the computer, this setting causes that there is no sound at all after 
> booting the computer.
>
> So in conclusion, has anyone any idea how to pursue this? Ideally, I 
> would like the headset to just work when attaching it (now I just run 
> a script with the pacmd row). Is it a pulseaudio problem or is there 
> something that needs to be adjusted (or patched) in alsa?
>
>
> --
> Johan Heikkilä
> <johan.heikkila at gmail.com <mailto:johan.heikkila at gmail.com>>
> GSM: +358 50 589 33 22
> PGP fingerprint: 716B1611DAC9267CE40CF90D6BC286B9F0FA6FD3
> PGP signature: https://keybase.io/johanh/pgp_keys.asc
>
>
> _______________________________________________
> pulseaudio-discuss mailing list
> pulseaudio-discuss at lists.freedesktop.org
> https://lists.freedesktop.org/mailman/listinfo/pulseaudio-discuss


-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://lists.freedesktop.org/archives/pulseaudio-discuss/attachments/20170814/e12a8323/attachment.html>