[pulseaudio-discuss] USB headset Steelseries Arctis troubleshooting

[Johan Heikkilä]

Thank you, I'll take a look at that. 


Måndag den 14 augusti 2017 skrev Hui Wang:
> Probably your issue is similar to this 
> https://lists.freedesktop.org/archives/pulseaudio-discuss/2017-May/028252.html
> 
> On 08/13/2017 10:02 PM, Johan Heikkilä wrote:
> > Hello,
> >
> > I have a Steelseries Artcis 7 wireless USB headset. It is working by 
> > tweaking pulseaudio. I'm quite sure the same problem applies to Arctis 
> > series 5, too (based on what people have been discussing on the 
> > Internet).
> >
> > Now I'm wondering if anyone know if something must be changed on 
> > pulseaudio side or in alsa to make it work automatically when 
> > attaching the headset.
> >
> > When attaching the headset, there is only a mono analog output device 
> > shown in Gnome sound settings. This headset has kind of a separate 
> > voice channel that is meant for adjusting voice chat level separately. 
> > This works fine, but of course it would be nice to have the stereo 
> > device working as well. Now I have to run pacmd to make the stereo 
> > channel visible.
> >
> > Alsa shows both devices:
> > aplay -l
> >
> > card 1: S7 [SteelSeries Arctis 7], device 0: USB Audio [USB Audio]
> >   Subdevices: 1/1
> >   Subdevice #0: subdevice #0
> > card 1: S7 [SteelSeries Arctis 7], device 1: USB Audio [USB Audio #1]
> >   Subdevices: 1/1
> >   Subdevice #0: subdevice #0
> >
> > The first device is the mono device. The second device which is stereo 
> > isn't shown in Gnome sound settings so it can't be selected.
> >
> > aplay -L
> >
> > sysdefault:CARD=S7
> >     SteelSeries Arctis 7, USB Audio
> >     Default Audio Device
> > front:CARD=S7,DEV=0
> >     SteelSeries Arctis 7, USB Audio
> >     Front speakers
> > surround21:CARD=S7,DEV=0
> >     SteelSeries Arctis 7, USB Audio
> >     2.1 Surround output to Front and Subwoofer speakers
> > surround40:CARD=S7,DEV=0
> >     SteelSeries Arctis 7, USB Audio
> >     4.0 Surround output to Front and Rear speakers
> > surround41:CARD=S7,DEV=0
> >     SteelSeries Arctis 7, USB Audio
> >     4.1 Surround output to Front, Rear and Subwoofer speakers
> > surround50:CARD=S7,DEV=0
> >     SteelSeries Arctis 7, USB Audio
> >     5.0 Surround output to Front, Center and Rear speakers
> > surround51:CARD=S7,DEV=0
> >     SteelSeries Arctis 7, USB Audio
> >     5.1 Surround output to Front, Center, Rear and Subwoofer speakers
> > surround71:CARD=S7,DEV=0
> >     SteelSeries Arctis 7, USB Audio
> >     7.1 Surround output to Front, Center, Side, Rear and Woofer speakers
> > iec958:CARD=S7,DEV=0
> >     SteelSeries Arctis 7, USB Audio
> >     IEC958 (S/PDIF) Digital Audio Output
> >
> > When running
> >
> > pacmd load-module module-alsa-sink device=hw:1,1
> >
> > both sound devices are now shown in sound settings in Gnome. The 
> > profile name for the stereo device is empty, but the stereo device can 
> > be selected and is working fine (also the mono device is still working 
> > and can be adjusted on its separate volume control on the headset, 
> > i.e. perfect).
> >
> > The sound level is too low, though, so it must be turned to max in 
> > alsamixer.
> >
> >
> > Another thing that I tried was to swap the devices in alsa by setting 
> > the following in /etc
> > /asound.conf
> >
> > defaults.pcm.card 1
> > defaults.pcm.device 1
> >
> > Now the stereo device card is automatically visible in sound settings 
> > (with a proper name). However, if the USB headset is not attached to 
> > the computer, this setting causes that there is no sound at all after 
> > booting the computer.
> >
> > So in conclusion, has anyone any idea how to pursue this? Ideally, I 
> > would like the headset to just work when attaching it (now I just run 
> > a script with the pacmd row). Is it a pulseaudio problem or is there 
> > something that needs to be adjusted (or patched) in alsa?
> >
> >
> > --
> > Johan Heikkilä
> > <johan.heikkila at gmail.com <mailto:johan.heikkila at gmail.com>>
> > GSM: +358 50 589 33 22
> > PGP fingerprint: 716B1611DAC9267CE40CF90D6BC286B9F0FA6FD3
> > PGP signature: https://keybase.io/johanh/pgp_keys.asc
> >
> >
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> 
> 
>