[Telepathy] SIP - Can't make outgoing calls

Michael Catanzaro mcatanzaro at gnome.org
Tue Nov 26 19:09:25 PST 2013


On Wed, 2013-11-27 at 08:07 +0530, Spikey360 wrote:
> On Tue, 2013-11-26 at 21:50 +0100, Rubén Torrero Marijnissen wrote:
> > Hi,
> > 
> > I've been having trouble setting up my SIP account with voipcheap.com
> > (another Betamax SIP provider) with empathy. It seems i'm able to
> > register correctly, but almost always will fail when trying to make an
> > outgoing call. I will just hear a short repeating tone for about 1
> > minute, before the call ends.
> > 
> > I say "almost always", because every once in a while I get it working
> > and I'm able to talk perfectly.
> > 
> > This is the log I get after a failed call attempt (got this from
> > Telepathy Debugging menu, inside Empathy, filtered messages for
> > sofiasip): http://pastebin.com/FMR3CDTT
> > 
> > Any idea what might be happening?
> > 
> > Thanks!
> 
> Ditto. I am having the same problem since I upgraded to Fedora 18 from
> 16. Now I am in Fedora 19 and using the default (upgraded) Empathy but
> unable to make outgoing SIP calls.
> The only thing different for me is that I have never been able to make
> an outgoing SIP call, can't receive them either. (Calls ring and give
> out repeated tones when picked up, which I ultimately disconnect after
> sometime).
> My log is very similar to the log pasted by you.
> I tried to find out if this had anything to do with Ekiga (my SIP
> account host). I downloaded Ekiga VoIP and it ran alright, and I was
> able to make and receive SIP calls just fine. So this is a problem with
> Empathy. Maybe I'm missing something, something I haven't configured or
> misconfigured maybe?

I'm going to quote this from the Empathy user help:

"Due to technical differences, the free Ekiga.net service does not
currently work with Empathy."

I don't know more. So probably you're out of luck, but maybe the docs
need updated.
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