No Connection After Upgrade to
Dan Williams
dcbw at redhat.com
Wed Mar 22 15:55:35 UTC 2017
On Wed, 2017-03-22 at 10:49 -0400, Adam Sherman wrote:
> I just upgraded using the Debian packages for Xenial, but I can no
> longer connect.
>
> What information should I provide to narrow down this issue?
So you're getting a PolicyMismatch error; which as far as we can tell
is related to IPv4 vs. IPv6 support. Could be that MM is requesting an
IPv6 connection but your device doesn't have a profile to support that?
You can pass the "ip-type" parameter to MM that would select IPv4
only; maybe that would help?
mmcli -m 0 --simple-connect="ip-type=ipv4,apn=foo.com"
Dan
> The mmcli output:
>
>
> /org/freedesktop/ModemManager1/Modem/0 (device id
> '7d032dc40293f45025d334c77b9d4b1a3359ebfc')
> -------------------------
> Hardware | manufacturer: 'Sierra Wireless, Incorporated'
> | model: 'MC7700'
> | revision: 'SWI9200X_01.00.03.01AP R2748
> CARMD-EN-10526 2011/07/25 19:31:25'
> | supported: 'gsm-umts
> | lte
> | gsm-umts, lte'
> | current: 'gsm-umts, lte'
> | equipment id: '013109000075527'
> -------------------------
> System | device:
> '/sys/devices/pci0000:00/0000:00:14.0/usb3/3-4'
> | drivers: 'qcserial, qmi_wwan'
> | plugin: 'Generic'
> | primary port: 'cdc-wdm0'
> | ports: 'ttyUSB0 (unknown), ttyUSB1 (unknown),
> ttyUSB2 (unknown), cdc-wdm0 (qmi), wwp0s20u4i8 (net)'
> -------------------------
> Numbers | own : 'unknown'
> -------------------------
> Status | lock: 'sim-pin2'
> | unlock retries: 'sim-pin (5), sim-pin2 (5), sim-puk
> (10),
> sim-puk2 (10)'
> | state: 'registered'
> | power state: 'on'
> | access tech: 'lte'
> | signal quality: '99' (recent)
> -------------------------
> Modes | supported: 'allowed: 2g, 3g, 4g; preferred: none'
> | current: 'allowed: 2g, 3g, 4g; preferred: none'
> -------------------------
> Bands | supported: 'dcs, egsm, pcs, g850, u2100, u1900,
> u800,
> u850'
> | current: 'dcs, egsm, pcs, g850, u2100, u1900,
> u800,
> u850'
> -------------------------
> IP | supported: 'ipv4, ipv6, ipv4v6'
> -------------------------
> 3GPP | imei: '013109000075527'
> | enabled locks: 'none'
> | operator id: '302720'
> | operator name: 'Rogers'
> | subscription: 'unknown'
> | registration: 'home'
> -------------------------
> SIM | path: '/org/freedesktop/ModemManager1/SIM/0'
>
> -------------------------
> Bearers | paths:
> '/org/freedesktop/ModemManager1/Bearer/26'
>
>
>
> Here is some of the log:
>
> Mar 22 10:46:00 sheet NetworkManager[1039]: <info> [1490193960.3490]
> policy: auto-activating connection 'Fido'
> Mar 22 10:46:00 sheet NetworkManager[1039]: <info> [1490193960.3505]
> device (cdc-wdm0): Activation: starting connection 'Fido'
> (5794a373-c4ae-413f-84d3-f4e9856c4257)
> Mar 22 10:46:00 sheet NetworkManager[1039]: <info> [1490193960.3508]
> device (cdc-wdm0): state change: disconnected -> prepare (reason
> 'none')
> [30 40 0]
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect
> started...
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (4/8): Wait to get fully enabled
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (5/8): Register
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (6/8): Bearer
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (7/8): Connect
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Modem
> /org/freedesktop/ModemManager1/Modem/0: state changed (registered ->
> connecting)
> Mar 22 10:46:00 sheet ModemManager[934]: <info> error: couldn't
> start
> network: QMI protocol error (79): 'PolicyMismatch'
> Mar 22 10:46:00 sheet ModemManager[934]: <info> error: couldn't
> start
> network: QMI protocol error (14): 'CallFailed'
> Mar 22 10:46:00 sheet ModemManager[934]: <info> call end reason (1):
> 'generic-unspecified'
> Mar 22 10:46:00 sheet ModemManager[934]: <info> verbose call end
> reason
> (2,204): [internal] unknown-cause
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Modem
> /org/freedesktop/ModemManager1/Modem/0: state changed (connecting ->
> registered)
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect
> started...
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (4/8): Wait to get fully enabled
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (5/8): Register
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (6/8): Bearer
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (7/8): Connect
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Modem
> /org/freedesktop/ModemManager1/Modem/0: state changed (registered ->
> connecting)
> Mar 22 10:46:00 sheet ModemManager[934]: <info> error: couldn't
> start
> network: QMI protocol error (79): 'PolicyMismatch'
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Modem
> /org/freedesktop/ModemManager1/Modem/0: state changed (connecting ->
> registered)
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect
> started...
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (4/8): Wait to get fully enabled
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (5/8): Register
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (6/8): Bearer
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (7/8): Connect
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Modem
> /org/freedesktop/ModemManager1/Modem/0: state changed (registered ->
> connecting)
> Mar 22 10:46:00 sheet ModemManager[934]: <info> error: couldn't
> start
> network: QMI protocol error (14): 'CallFailed'
> Mar 22 10:46:00 sheet ModemManager[934]: <info> call end reason (1):
> 'generic-unspecified'
> Mar 22 10:46:00 sheet ModemManager[934]: <info> verbose call end
> reason
> (2,204): [internal] unknown-cause
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Modem
> /org/freedesktop/ModemManager1/Modem/0: state changed (connecting ->
> registered)
> Mar 22 10:46:00 sheet NetworkManager[1039]: <warn> [1490193960.4368]
> (cdc-wdm0): failed to connect modem: QMI protocol error (79):
> 'PolicyMismatch'
> Mar 22 10:46:00 sheet NetworkManager[1039]: <info> [1490193960.4368]
> device (cdc-wdm0): state change: prepare -> failed (reason 'unknown')
> [40 120 1]
> Mar 22 10:46:00 sheet NetworkManager[1039]: <warn> [1490193960.4378]
> device (cdc-wdm0): Activation: failed for connection 'Fido'
> Mar 22 10:46:00 sheet NetworkManager[1039]: <info> [1490193960.4388]
> device (cdc-wdm0): state change: failed -> disconnected (reason
> 'none')
> [120 30 0]
> Mar 22 10:46:00 sheet NetworkManager[1039]: <info> [1490193960.4401]
> policy: auto-activating connection 'Fido'
> Mar 22 10:46:00 sheet NetworkManager[1039]: <info> [1490193960.4414]
> device (cdc-wdm0): Activation: starting connection 'Fido'
> (5794a373-c4ae-413f-84d3-f4e9856c4257)
> Mar 22 10:46:00 sheet NetworkManager[1039]: <info> [1490193960.4416]
> device (cdc-wdm0): state change: disconnected -> prepare (reason
> 'none')
> [30 40 0]
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect
> started...
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (4/8): Wait to get fully enabled
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (5/8): Register
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (6/8): Bearer
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (7/8): Connect
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Modem
> /org/freedesktop/ModemManager1/Modem/0: state changed (registered ->
> connecting)
> Mar 22 10:46:00 sheet ModemManager[934]: <info> error: couldn't
> start
> network: QMI protocol error (79): 'PolicyMismatch'
> Mar 22 10:46:00 sheet ModemManager[934]: <info> error: couldn't
> start
> network: QMI protocol error (14): 'CallFailed'
> Mar 22 10:46:00 sheet ModemManager[934]: <info> call end reason (1):
> 'generic-unspecified'
> Mar 22 10:46:00 sheet ModemManager[934]: <info> verbose call end
> reason
> (2,204): [internal] unknown-cause
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Modem
> /org/freedesktop/ModemManager1/Modem/0: state changed (connecting ->
> registered)
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect
> started...
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (4/8): Wait to get fully enabled
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (5/8): Register
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (6/8): Bearer
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (7/8): Connect
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Modem
> /org/freedesktop/ModemManager1/Modem/0: state changed (registered ->
> connecting)
> Mar 22 10:46:00 sheet ModemManager[934]: <info> error: couldn't
> start
> network: QMI protocol error (79): 'PolicyMismatch'
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Modem
> /org/freedesktop/ModemManager1/Modem/0: state changed (connecting ->
> registered)
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect
> started...
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (4/8): Wait to get fully enabled
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (5/8): Register
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (6/8): Bearer
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (7/8): Connect
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Modem
> /org/freedesktop/ModemManager1/Modem/0: state changed (registered ->
> connecting)
> Mar 22 10:46:00 sheet ModemManager[934]: <info> error: couldn't
> start
> network: QMI protocol error (14): 'CallFailed'
> Mar 22 10:46:00 sheet ModemManager[934]: <info> call end reason (1):
> 'generic-unspecified'
> Mar 22 10:46:00 sheet ModemManager[934]: <info> verbose call end
> reason
> (2,204): [internal] unknown-cause
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Modem
> /org/freedesktop/ModemManager1/Modem/0: state changed (connecting ->
> registered)
> Mar 22 10:46:00 sheet NetworkManager[1039]: <warn> [1490193960.5189]
> (cdc-wdm0): failed to connect modem: QMI protocol error (79):
> 'PolicyMismatch'
> Mar 22 10:46:00 sheet NetworkManager[1039]: <info> [1490193960.5189]
> device (cdc-wdm0): state change: prepare -> failed (reason 'unknown')
> [40 120 1]
> Mar 22 10:46:00 sheet NetworkManager[1039]: <warn> [1490193960.5197]
> device (cdc-wdm0): Activation: failed for connection 'Fido'
> Mar 22 10:46:00 sheet NetworkManager[1039]: <info> [1490193960.5203]
> device (cdc-wdm0): state change: failed -> disconnected (reason
> 'none')
> [120 30 0]
> Mar 22 10:46:00 sheet NetworkManager[1039]: <info> [1490193960.5211]
> policy: auto-activating connection 'Fido'
> Mar 22 10:46:00 sheet NetworkManager[1039]: <info> [1490193960.5223]
> device (cdc-wdm0): Activation: starting connection 'Fido'
> (5794a373-c4ae-413f-84d3-f4e9856c4257)
> Mar 22 10:46:00 sheet NetworkManager[1039]: <info> [1490193960.5225]
> device (cdc-wdm0): state change: disconnected -> prepare (reason
> 'none')
> [30 40 0]
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect
> started...
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (4/8): Wait to get fully enabled
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (5/8): Register
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (6/8): Bearer
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (7/8): Connect
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Modem
> /org/freedesktop/ModemManager1/Modem/0: state changed (registered ->
> connecting)
> Mar 22 10:46:00 sheet ModemManager[934]: <info> error: couldn't
> start
> network: QMI protocol error (79): 'PolicyMismatch'
> Mar 22 10:46:00 sheet ModemManager[934]: <info> error: couldn't
> start
> network: QMI protocol error (14): 'CallFailed'
> Mar 22 10:46:00 sheet ModemManager[934]: <info> call end reason (1):
> 'generic-unspecified'
> Mar 22 10:46:00 sheet ModemManager[934]: <info> verbose call end
> reason
> (2,204): [internal] unknown-cause
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Modem
> /org/freedesktop/ModemManager1/Modem/0: state changed (connecting ->
> registered)
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect
> started...
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (4/8): Wait to get fully enabled
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (5/8): Register
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (6/8): Bearer
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (7/8): Connect
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Modem
> /org/freedesktop/ModemManager1/Modem/0: state changed (registered ->
> connecting)
> Mar 22 10:46:00 sheet ModemManager[934]: <info> error: couldn't
> start
> network: QMI protocol error (79): 'PolicyMismatch'
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Modem
> /org/freedesktop/ModemManager1/Modem/0: state changed (connecting ->
> registered)
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect
> started...
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (4/8): Wait to get fully enabled
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (5/8): Register
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (6/8): Bearer
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (7/8): Connect
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Modem
> /org/freedesktop/ModemManager1/Modem/0: state changed (registered ->
> connecting)
> Mar 22 10:46:00 sheet ModemManager[934]: <info> error: couldn't
> start
> network: QMI protocol error (14): 'CallFailed'
> Mar 22 10:46:00 sheet ModemManager[934]: <info> call end reason (1):
> 'generic-unspecified'
> Mar 22 10:46:00 sheet ModemManager[934]: <info> verbose call end
> reason
> (2,204): [internal] unknown-cause
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Modem
> /org/freedesktop/ModemManager1/Modem/0: state changed (connecting ->
> registered)
> Mar 22 10:46:00 sheet NetworkManager[1039]: <warn> [1490193960.5965]
> (cdc-wdm0): failed to connect modem: QMI protocol error (79):
> 'PolicyMismatch'
> Mar 22 10:46:00 sheet NetworkManager[1039]: <info> [1490193960.5965]
> device (cdc-wdm0): state change: prepare -> failed (reason 'unknown')
> [40 120 1]
> Mar 22 10:46:00 sheet NetworkManager[1039]: <warn> [1490193960.5969]
> device (cdc-wdm0): Activation: failed for connection 'Fido'
> Mar 22 10:46:00 sheet NetworkManager[1039]: <info> [1490193960.5974]
> device (cdc-wdm0): state change: failed -> disconnected (reason
> 'none')
> [120 30 0]
> Mar 22 10:46:00 sheet NetworkManager[1039]: <info> [1490193960.5981]
> policy: auto-activating connection 'Fido'
> Mar 22 10:46:00 sheet NetworkManager[1039]: <info> [1490193960.5992]
> device (cdc-wdm0): Activation: starting connection 'Fido'
> (5794a373-c4ae-413f-84d3-f4e9856c4257)
> Mar 22 10:46:00 sheet NetworkManager[1039]: <info> [1490193960.5993]
> device (cdc-wdm0): state change: disconnected -> prepare (reason
> 'none')
> [30 40 0]
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect
> started...
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (4/8): Wait to get fully enabled
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (5/8): Register
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (6/8): Bearer
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (7/8): Connect
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Modem
> /org/freedesktop/ModemManager1/Modem/0: state changed (registered ->
> connecting)
> Mar 22 10:46:00 sheet ModemManager[934]: <info> error: couldn't
> start
> network: QMI protocol error (79): 'PolicyMismatch'
> Mar 22 10:46:00 sheet ModemManager[934]: <info> error: couldn't
> start
> network: QMI protocol error (14): 'CallFailed'
> Mar 22 10:46:00 sheet ModemManager[934]: <info> call end reason (1):
> 'generic-unspecified'
> Mar 22 10:46:00 sheet ModemManager[934]: <info> verbose call end
> reason
> (2,204): [internal] unknown-cause
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Modem
> /org/freedesktop/ModemManager1/Modem/0: state changed (connecting ->
> registered)
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect
> started...
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (4/8): Wait to get fully enabled
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (5/8): Register
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (6/8): Bearer
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (7/8): Connect
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Modem
> /org/freedesktop/ModemManager1/Modem/0: state changed (registered ->
> connecting)
> Mar 22 10:46:00 sheet ModemManager[934]: <info> error: couldn't
> start
> network: QMI protocol error (79): 'PolicyMismatch'
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Modem
> /org/freedesktop/ModemManager1/Modem/0: state changed (connecting ->
> registered)
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect
> started...
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (4/8): Wait to get fully enabled
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (5/8): Register
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (6/8): Bearer
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Simple connect state
> (7/8): Connect
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Modem
> /org/freedesktop/ModemManager1/Modem/0: state changed (registered ->
> connecting)
> Mar 22 10:46:00 sheet ModemManager[934]: <info> error: couldn't
> start
> network: QMI protocol error (14): 'CallFailed'
> Mar 22 10:46:00 sheet ModemManager[934]: <info> call end reason (1):
> 'generic-unspecified'
> Mar 22 10:46:00 sheet ModemManager[934]: <info> verbose call end
> reason
> (2,204): [internal] unknown-cause
> Mar 22 10:46:00 sheet ModemManager[934]: <info> Modem
> /org/freedesktop/ModemManager1/Modem/0: state changed (connecting ->
> registered)
> Mar 22 10:46:00 sheet NetworkManager[1039]: <warn> [1490193960.6784]
> (cdc-wdm0): failed to connect modem: QMI protocol error (79):
> 'PolicyMismatch'
> Mar 22 10:46:00 sheet NetworkManager[1039]: <info> [1490193960.6784]
> device (cdc-wdm0): state change: prepare -> failed (reason 'unknown')
> [40 120 1]
> Mar 22 10:46:00 sheet NetworkManager[1039]: <info> [1490193960.6787]
> policy: disabling autoconnect for connection 'Fido'.
> Mar 22 10:46:00 sheet NetworkManager[1039]: <warn> [1490193960.6789]
> device (cdc-wdm0): Activation: failed for connection 'Fido'
> Mar 22 10:46:00 sheet NetworkManager[1039]: <info> [1490193960.6794]
> device (cdc-wdm0): state change: failed -> disconnected (reason
> 'none')
> [120 30 0]
>
>
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