Firmware update of MC7455 timing out.

[Paul Gildea]

Thanks for the help Dan,

Here are both methods for completeness! (The output is the same for two
MC7455's that I tried to upgrade.)

AT!ENTERCND="A710"
OK
AT!GOBIIMPREF?
!GOBIIMPREF:
 preferred fw version:    02.24.05.06
 preferred carrier name:  VERIZON
 preferred config name:   VERIZON_002.034_000
 current fw version:      02.08.02.00

 current carrier name:    GENERIC

 current config name:     GENERIC_002.007_001



 fw version mismatch

 carrier name mismatch

 config name mismatch



OK


qmicli -p -d /dev/cdc-wdm2 --dms-list-stored-images


[/dev/cdc-wdm2] Device list of stored images retrieved:



        [0] Type:    'modem'

            Maximum: '4'



                [modem0]

                Unique ID:     '?_?'

                Build ID:      '02.08.02.00_?'

                Storage index: '1'

                Failure count: '0'



                [modem1]

                Unique ID:     '?_?'

                Build ID:      '02.05.07.00_?'

                Storage index: '2'

                Failure count: '0'



                [modem2]

                Unique ID:     '?_?'

                Build ID:      '02.14.03.02_?'

                Storage index: '3'

                Failure count: '0'



        [1] Type:    'pri'

            Maximum: '50'



                [pri0]

                Unique ID:     '002.009_001'

                Build ID:      '02.08.02.00_ATT'



                [pri1]

                Unique ID:     '002.007_001'

                Build ID:      '02.08.02.00_GENERIC'



                [pri2]

                Unique ID:     '002.012_001'

                Build ID:      '02.14.03.02_SPRINT'



                [pri3]

                Unique ID:     '001.000_000'

                Build ID:      '00.00.00.00_OEMPRI918'



                [pri4]

                Unique ID:     '002.008_003'

                Build ID:      '02.05.07.00_VERIZON'




qmicli -p -d /dev/cdc-wdm2 --dms-get-firmware-preference

firmware preference successfully retrieved:

[image 0]

        Image type: 'modem'

        Unique ID:  '002.034_000'

        Build ID:   '02.24.05.06_VERIZON'

[image 1]

        Image type: 'pri'

        Unique ID:  '002.034_000'

        Build ID:   '02.24.05.06_VERIZON'

--
Paul

On 30 November 2017 at 16:15, Dan Williams <dcbw at redhat.com> wrote:

> On Thu, 2017-11-30 at 15:09 +0000, Paul Gildea wrote:
> > >
> > >
> > > I'm trying to use the firmware update tool to change the current
> > > firmware
> > > (SWI9X30C_02.08.02.00 r5428 CARMD-EV-FRMWR2 2016/01/06 20:38:53) to
> > > the
> > > verizon firmware available on the Sierra Wireless site:
> > > https://source.sierrawireless.com/resources/airprime/
> > > minicard/74xx/airprime-em_mc74xx-approved-fw-packages/
> > >
> > > I have tried the following command but I am getting an error, any
> > > ideas? I
> > > have tried with several MC7455's and I have been able to upgrade
> > > MC7304
> > > firmware previously without a problem.
> > >
> > >
> > > qmi-firmware-update --update -w /dev/cdc-wdm0
> > > /jffs2/flash/SWI9X30C_02.24.05.06.cwe
> > > /jffs2/flash/SWI9X30C_02.24.05.06_VERIZON_002.034_000.nvu
> > >
> > >
> > > loading device information before the update...
> > >
> > > setting firmware preference:
> > >
> > >   firmware version: '02.24.05.06'
> > >
> > >   config version:   '002.034_000'
> > >
> > >   carrier:          'VERIZON'
> > >
> > > rebooting in download mode...
> > >
> > > download mode detected
> > >
> > > error: error creating device: timed out waiting for the response
> > >
> > > Regards,
> > >
> > > --
> > > Paul
> > >
> >
> >
> > I have done some more testing and now realised every MC7455 modem I
> > try to
> > update is now stuck in "low-power" mode  and I can not get it out of
> > it.
> > Although the mode should not be persistent over power cycle it is. I
> > will
> > see are there any other AT commands I can try to get out of that
> > state.
>
> This usually means the PRI and modem images aren't compatible.  Try
> these AT commands to get a bit more info:
>
> AT!ENTERCND="A710"
>
> then
>
> AT!GOBIIMPREF?
>
> And then I think that'll give us enough to see what the images you have
> onboard are, and whether they are compatible with each other.  This
> info is also available via the qmicli --dms-list-stored-images and --
> dms-get-firmware-preference commands.
>
> Dan
>
> > I also got a different error a couple of the times I tried today:
> >
> > loading device information before the update...
> > setting firmware preference:
> >   firmware version: '02.24.05.06'
> >   config version:   '002.034_000'
> >   carrier:          'VERIZON'
> > rebooting in download mode...
> > download mode detected
> > error: error creating device: unexpected response received in dload
> > sdp:
> > 0x13
> >
> >
> > --
> > Paul
> > _______________________________________________
> > libqmi-devel mailing list
> > libqmi-devel at lists.freedesktop.org
> > https://lists.freedesktop.org/mailman/listinfo/libqmi-devel
>
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