[Libreoffice-bugs] [Bug 132078] Libre crashed on closing

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=132078

Barbara <brandell68 at yahoo.com.au> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
     Ever confirmed|1                           |0
             Status|NEEDINFO                    |UNCONFIRMED

--- Comment #2 from Barbara <brandell68 at yahoo.com.au> ---
(In reply to Julien Nabet from comment #1)
> To start from a good base, here what I'd do:
> - backup your important files (odt or others)
> - if you use any LO or Apache OpenOffice extension, note them down somewhere
> and uninstall them
> - uninstall both Apache OpenOffice and LO
> - rename your LO directory profile (see
> https://wiki.documentfoundation.org/QA/FirstSteps#Corrupted_user_profile)
> - download last stable LO version 6.3.5 and install it
> 
> Before reinstalling any extension, make these tests:
> - Launch LO, write "test" in a brand new file and check you can save it and
> close LO without crash
> - reopen the file, change something, save it again and close
> - open one of your previous file, make a slight change, save and close LO
> 
> If everything is ok, reinstall extensions and make these tests again.
> 
> I know it's a bit long but if you reproduce a crash at one of these steps,
> it may help to investigate.
> 
> If you finally prefer Apache OpenOffice, I'd advise to uninstall LO before
> installing again Apache OpenOffice.
> Perhaps some people may indicate that having both may work and perhaps it's
> true, I wouldn't try it to be safer.

Hi
Thanks for helping.
I have not done all the steps you suggest, as at the moment things are OK.
Libre is opening in full mode, and I am being extra careful to save AND close
all odt files well before closing Libre, and so far no further crashes.
Probably a dumb question. What are the 'extensions' you mention? I have never
done anything but write.
Barbara

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