[Libreoffice-bugs] [Bug 131055] New: It doesn't even install

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=131055

            Bug ID: 131055
           Summary: It doesn't even install
           Product: LibreOffice
           Version: 6.4.1.2 release
          Hardware: All
                OS: All
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: Installation
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: easysouvenir at netc.fr

Description:
Hi, 

You can see what happens in the following screenshot:
https://user.fm/files/v2-076385f238b9545e2ad2d70dd394bbb0/libreofficebug.png

I have installed the 5.4.5.1 version, it's the second time I try to upgrade to
the 6 version. I already tried a year ago.

It is truly a terrible user experience. A cryptic error code, nothing that
indicates what could be wrong and it doesn't even create a crash report.

I was relieved though by the fact that the installation rolls back and the
system is not affected.

I took the time to register to do the bug report because I understand an effort
has to be made to support open source software, but honestly, I don't feel
encouraged to do an economical donation if I already have to spend more time
that I would with commercial software. Posting at the forum is also a surreal
experience where you are forced to subscribe to a mailing list and confirm the
subscription twice by email. You should seriously consider copying Ubuntu on
this. Their forum is a thousand times more effective and members of the
community often solve the problems without requiring intervention of the
developers.

I hope it helps. I wish you all the best.

Steps to Reproduce:
1. Run the installer in Windows 7, 64bit


Actual Results:
Error window

Expected Results:
Installation


Reproducible: Always


User Profile Reset: No



Additional Info:
No other information, for god sake, why to you force me to fill this.

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