[Libreoffice-qa] Assigning Bugs

[Markus Mohrhard]

Hello Caolan, Rainer,

the problem is not that I don't know which bugs are assigned to Kohei but
that if a bug is assigned to someone and the status is set to ASSIGNED you
can no longer be sure that the person hasn't started working on this bug. So
in the end to be sure that no one is working on it you have always to ask
back if it is still open. Secondly we have several older bugs that are
ASSIGNED by our QA people but we had no time to work on them yet.

The idea with leaving the status set as NEW was that every bug having this
state is open and you can work on it. You should set the status to ASSIGNED
and everyone knows that someone takes care of the bug. And in the end I hope
that this step will help us to clear our bugs a bit up. It would allow us to
concentrate on bugs that have status NEW. At the moment you'va always to
check for ASSIGEND to because an important bug might be assigned but not yet
worked on.

Regards,
Markus

2011/8/3 Rainer Bielefeld <LibreOffice at bielefeldundbuss.de>

> Caolán McNamara schrieb:
>
>
>  b) poor-mans-version: bugzilla's typically have the ability to "watch"
>> an account/email address,
>>
>
> Hi Caolán,
>
> thank you for feedback. Currently I believe your "plan b" might find more
> acceptance and seems to be a logical further development of Markus'
> proposal.
>
> I'm not an expert concerning Bugzilla properties settings, I only know how
> to get ALL mails (due to the settings) of the followed one, what might be
> too much. Preferable would be a solution that only follows mails with
> status=New - assignee=default, but I do not know how to do that with
> bugzilla settings.
>
> Kind regards
>
> Rainer
>
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