[Libreoffice-qa] Bug report assistant - more design bits ...

Loic Dachary loic at dachary.org
Thu Sep 8 01:49:38 PDT 2011

On 09/08/2011 08:55 AM, Rainer Bielefeld wrote:
> Loic Dachary schrieb:
>> While this is being refined, I see that there is at least one
>> technical problem I must solve. I need to implement a way to
>> transparently submit the bug to bugzilla, which implies an account
>> creation and/or login with an existing account.
> Hi,
> I do not understand all parts of the problem. Only 2 Thoughts:
> 1. It is imperative that the "real" reporter of the bug with its Bugzilla account will be listed as Bug reporter in theFDO Bugzilla Bug
If this is mandatory then the trick I suggested does not work. Thanks for clarifying this.
> 2. Unti now I did not see a problem. If you click the ► on the BugReoprt_Details page, a link with several information to an URL like <https://bugs.freedesktop.org/enter_bug.cgi?product=LibreOffice;component=Chart;short_desc=UI:%20;bug_status=UNCONFIRMED;version=?> will be proceeded and Bugzilla opens in the browser. If the potential reporter is already logged in to bugzilla, he can "Submit" (and will be asked for a valid Version), If not he will have to go the detour over the login page.
The problem that Michael Meeks is concerned about, if I understand correctly, is that the detour is complex enough to be a significant discouragement to someone who reports a bug for the first time. There are at least 5 steps where there should be at most one (i.e. entering the mail ).
> It should not be aproblem to transfer additional picker values (Version, ...) like that.
> I hoped this proceeding would also work for additional information filling the Description field? Or do I expect too much here, and filling "comment" and other needs more sophisticated proceeding?
No, I don't think so. Filling the fields is simple enough.
> A quick test to fill "comment" in the same way like short_desc
> <https://bugs.freedesktop.org/enter_bug.cgi?product=LibreOffice;component=Chart;short_desc=UI:%20;bug_status=UNCONFIRMED;version=?;comment=BlaBlaBla>
> was successful.
> Why do you see necessity for a different proceeding?
I don't and I'm sorry if I lead you to think I did. My only concern for now is about the authentication of the user.


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