[Libreoffice-qa] ownCloud for Bugzilla - IMHO a no go

[Robinson Tryon]

On Tue, Dec 3, 2013 at 1:16 PM, bjoern <bjoern.michaelsen at canonical.com> wrote:
> On Tue, Dec 03, 2013 at 05:48:54PM +0100, Thorsten Behrens wrote:
>> Idly wondering - are we fixing the right problem? How often does the
>> case arise, what's the size distribution of those huge files, and is
>> it really necessary to store those eternally?
>
> So _if_ this happens once in eternity, the wiki should be fine. If this happens
> regularly we should look into it more deeply.

It's hard to know how big a problem this is because the filesize limit
on bugzilla is absolute, and there's no integrated documentation
telling people to upload large files elsewhere...so some number of
people undoubtedly give up.

> I honestly rather assume the first to be the case, given that there are 6000
> files on the wiki and skimming the biggest files(*) shows some (maybe 10?)
> testcases uploaded there, but most of the big files are actually other stuff
> (e.g. talkyoo mp3). Also, there are only about 250 files bigger than the
> current bugzilla limit (3MB) at all.

IIRC, Rainer set up the wiki page to host files that wouldn't fit in
Bugzilla. I can't recall if the logs indicated that anyone else used
the wiki for this purpose, if documentation was made available, etc.

I do remember a couple of instances in which we couldn't upload files
to Bugzilla due to size, and I have talked to users or seen comments
in bug reports "File too big to upload to bugzilla" so this isn't just
a theoretical problem anymore.

On Tue, Dec 3, 2013 at 7:23 AM, Florian Effenberger
<floeff at documentfoundation.org> wrote:
> My strong proposal is therefore to raise the attachment limit in our own
> BugZilla instance when it's ready. By that, files are in the same tool, tied
> to the same user accounts, and therefore also in the same backup.

Sounds great to me. I would suggest we have some kind of fallback
plan, even if it's "File too big to upload? Please see if you can
shrink it in size or compress it before upload. If all else fails,
please email us at
<bugzilla-attachment-assistance at bugs.libreoffice.org>". There will
always be corner cases, and it might be worth our time to keep an eye
on them.

On Tue, Dec 3, 2013 at 7:23 AM, Florian Effenberger
<floeff at documentfoundation.org> wrote:
> My strong proposal is therefore to raise the attachment limit in our own
> BugZilla instance when it's ready. By that, files are in the same tool, tied
> to the same user accounts, and therefore also in the same backup.
>
> I don't now how long the BugZilla migration will take. If it's just a short
> period of time, we can stay with ownCloud _TEMPORARILY_ and for a _LIMITED_
> amount of time, and then directly host things at BugZilla.
>
> Only if it will take too long, options #3-#6 look worthwhile to me.

We are ready on our side to make the migration:
https://wiki.documentfoundation.org/QA/Bugzilla/LibreOffice_Bugzilla_Proposal

Cloph passed along word from Tollef that he "hopes to get the first
half done til the weekend," but also mentioned that [Tollef] is
extremely busy and the migration is still in the planning phase.

I'd suggest that we add the "File too big to upload?" message to FDO
right now, were it not for the fact that such a request would take
more time away from Tollef.

Sooooo...I don't have a great answer. I guess I'd say "punt" and hope
that we get some traction on migration this month.

Best,
--R