[Libreoffice-qa] Where should users report bugs?
pedlino at gmail.com
Tue Nov 5 10:10:45 PST 2013
> Input is fire and forget type of site, which helps to find out hot issues
> and is triggered from within Firefox.
Interesting. Someone/something (word filter?) has to read it though :)
> I can write that I do not want to work with anonymous bug reports while
> triaging. We need that users be active considering their bugs - help to
> recheck in a debug build (when there was one available in the past) or
> latest release, deliver a test file, write more about steps to reproduce -
> Bugzilla offers that. Once registered - you, or others in the bug's cc
> list, know what is going on with the issue.
I agree that anonymous bug reports are of little use (and invites spammers).
But providing a valid email should be enough for all that. It should not be
required to create an account.
In addition the Bugzilla form is for geeks. I am allowed to say that because
I have used it extensively and for a long time.
Even BSA is NOT user friendly. People from UX should test it and improve it.
Starting with removing the registration step. Just ask for a valid email.
My 2 cents.
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