[Libreoffice-qa] Suggestion for the use of pre-written responses

[Joel Madero]

Hey there,
> Jay, *,
>
> Not sure that codifying a bunch of "approved" QA exchanges is in the best interest of moving the QA process along--especially if we have to dig them out of a WiKi.   It would not do much to improve the QA flow, nor improve the readability of issues over their life span.
>
> Otherwise, during triage we should all strive to be courteous.  By itself,  the automated  message delivered  "*** This bug has been marked as a duplicate of bug xxxxx ***" is a bit too terse in closing a NEW issue as duplicate.  But believe including a simple "thank you" for posting would suffice.
>
> If too many bugs like fdo#82701 are making it through,  then the Bugzilla and BSA "duplicate" issue filters may need to be improved.
I don't think he was trying to codify - maybe more just saying "I'm 
posting these to the wiki - feel free to use (or not use) them at your 
pleasure :) I've thought of doing similar things with my auto responses 
but of course everyone can use their own methodology :)


Best,
Joel