[Libreoffice-qa] Anybody got a printer and an envelope

Christian Lohmaier lohmaier at googlemail.com
Wed Jul 16 01:32:03 PDT 2014


Hi Jay, *,

Am 14.07.2014 05:08 schrieb "Jay Philips" <philipz85 at hotmail.com>:
>
> Users trying to print '#10 envelope' on any printer (Brother [77277],
> Epson [75449], Canon [52926], etc [64966]) are having problems,

This might be related to not having the proper printer driver installed,
but only the basic windows provided one. Then you get all sorts of funny
problems that basically boil down to not being able to use/select envelope
sized paper in the printer options (not to mention other printer features,
but that them is unrelated to the problem).

So please make the reporters check whether they can select envelope paper
size in the printer options. If not, the alignment will be wrong...

If they only have very basic options available, tell them to install the
driver from the vendor's website.

Ciao
Christian
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