[Libreoffice-qa] Next level of QA and how to get there

[Sophia Schröder]

Hi *,

well, I could try to step my feeds in the field of "confirming bugs" too,
given that Bugzilla and me are no best friends (too complicated by now).

So providing a BZ query in this regard would help me.
OTOH I am full with other stuff to do
even RL and/or LO related so I cannot promise so much time.

I am on Windows 10 64 Bit using LO 6.0.5.1 64 Bit too ATM.
Printer: Canon Pixma MX925 4-in-1


Am 14.06.2018 um 16:58 schrieb Ilmari Lauhakangas:
> The idea is simply:
> - what would it take to get to next levels
> - how things would change in practice
>
> I just thought I would lay that out in public, so it will hopefully 
> inspire others to continue or get involved.
>
> Everyone is free to draft their own plans. Personally, I am focusing 
> on VolunteerMatch. Over the years I have tried so many ways to recruit 
> that I've lost count and VM feels the most promising so far.
>
> Ilmari
>
> On 14.06.2018 17:36, dgp-mail at gmx.de wrote:
>> I totally agree to all ideas and concrete aims, but is there a 
>> specific plan to reach the different milestones? If this is the case, 
>> it would be great to know something more about it. If there is now 
>> specific plan: What is the idea behind your email?
>>
>> Dieter
>>
>>
>> Am 13.06.2018 um 15:05 schrieb Ilmari Lauhakangas:
>>> The impact of the QA team has been roughly on the same level for 
>>> four years and it is getting boring. Now that we have new 
>>> contributors trickling in through VolunteerMatch, we have some hope 
>>> of leveling up.
>>>
>>> What does getting to the next level mean? Freedom. We will be able 
>>> to learn new skills and complete projects that have been languishing 
>>> in our TODOs for ages. Maybe even have time to read a book or watch 
>>> a movie (I know, preposterous).
>>>
>>> I will use unconfirmeds as a yardstick as that is something we can 
>>> all easily grasp.
>>> The assumption is that we continue to get 500-800 reports per month.
>>> A prerequisite to leveling up is that the triaging work is spread 
>>> evenly between contributors. In practice: only needing an average 
>>> rate of one triaged report per day per regular tester. This would 
>>> signal sustainability.
>>>
>>> When we manage to keep the number of unconfirmeds below 100 for 
>>> several months, QA will have moved to the next level.
>>>
>>> The effects will be:
>>> - no long periods of incomplete triaging (debug traces or bisects 
>>> missing)
>>> - more people will get into writing UI tests
>>> - we will have time to do manual tests before releases
>>> - we will have time to think about and improve the presentation of 
>>> our work (stats, Dashboard), tech docs and the tools we use 
>>> (Bugzilla etc.)
>>>
>>> This will require roughly ten more regular contributors compared to 
>>> the level of April 2018.
>>>
>>> When we manage to slam the unconfirmeds below 50, LibreOffice itself 
>>> will move to the next level.
>>>
>>> The effects:
>>> - nearly instant triaging of incoming reports
>>> - veteran contributors will move more and more into fixing bugs and 
>>> writing cppunit tests
>>> - QA will bleed into other teams, filling the gaps - documentation 
>>> is a natural fit as testers are the first to deal with new 
>>> functionality and changes
>>>
>>> This will require twenty more regular contributors and among these 
>>> there has to be power users with knowledge of macros, UNO API, 
>>> databases, files over network, digital signatures and similar 
>>> advanced user topics.
>>>
>>> Ilmari
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>>
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-- 
Regards / Mit freundlichen Grüßen

Sophia Schröder
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