[poppler] pdftocairo Offending Command error when printing

[Pierre-Luc Samuel]

On 09/19/2016 12:54 PM, William Bader wrote:
>
> Can you try it with the current pdftocairo 0.47.0? The source is at 
> https://poppler.freedesktop.org/
>
I did try with pdftocairo 0.47 + cairo 1.15.2, but the resulting file is 
identical.

> Do any of the non-printing ps files get errors if you view them with 
> ghostscript?
>
No, ghostscript shows no errors...

> Test-jma-Envelop-Blank-pdftocairo0.41-cairo1.14.6-manually-fixedC.ps 
> got a /dictstackunderflow in --end-- error for me, but that is because 
> it has an extra 'end' in the trailer.
>
Yeah, manually-fixedC is probably broken, that was a lame attempt at 
finding the issue.

> If you think that the problem is the setpagedevice call, you could 
> comment the line '266 621 cairo_set_page_size' in the ps and try to 
> print it.
>
>
> setpagedevice is usually OK unless you are trying to make an EPS.
>
When I was using an older version of poppler + libcairo, that section 
was not there at all, but not having it causes other issues (namely, the 
printer doesn't know the page size and sends it to a random paper 
tray).  I'm actually upgrading BECAUSE I want that section!

> Regards, William
>
>
>
> ------------------------------------------------------------------------
> *From:* poppler <poppler-bounces at lists.freedesktop.org> on behalf of 
> Pierre-Luc Samuel <Pierre-Luc.Samuel at ticketmaster.com>
> *Sent:* Monday, September 19, 2016 9:21 AM
> *To:* poppler at lists.freedesktop.org
> *Subject:* [poppler] pdftocairo Offending Command error when printing
> Hi,
>
> I am trying to debug a weird issue I have with a printer (Kyocera
> p2135dn).  When I convert the attached PDF to postscript using pdftops,
> the printer accepts and prints the file properly, but when I use
> pdftocairo, the printer rejects the file with the following error:
>
> Error name:   /configurationerror
> Offending Command: --setpagedevice--
> Operand Stack:
> -dict-
>
> Even when removing _everything_ on the pdf, as the examples I have a
> attached, I still get the "Offending Command" error.  I have tried
> examining the content of the files, but I have a hard time pinpointing
> what could be wrong in the pdftocairo-generated file.
>
> I am attaching 3 additional files (A,B,C) that show attempts I made to
> modify the file (thought maybe the page size/bounding box was the issue)
> but all three have failed printing with the same error...
>
> Anyone have ideas of what I should investigate?
>
> Thanks,
> Pierre-Luc

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