[pulseaudio-discuss] Dell 5289 - Audio combo jack not recognized

Georg Chini georg at chini.tk
Fri Mar 8 10:10:35 UTC 2019


On 07.03.19 22:55, Jeroen Verhoeckx wrote:
> Hello PulseAudio developers!
>
>
> I have the following problem and I hope that you can help me:
>
>
> The problem:
> The audio combo jack on my laptop (Dell 5289) is not recognized by Fedora 29.
> When I connect my headphones to the audio combo jack the headphones are not recognized in GNOME Settings or in AlsaMixer.
>
>
> Triage:
> I followed the steps on the Fedora wiki (https://fedoraproject.org/wiki/How_to_debug_sound_problems) to solve the problem.
>
>
> Hardware information:
> The file 'also-info.txt' is attached to this e-mail.
>
>
> Is it PulseAudio?:
> When I remove PulseAudio the audio jack is still not recognized.
>
>
> Mixer settings:
> When I run alsamixer -c0 the audio jack is not recognized.
>
>
> Model parameter:
> The Subsystem ID of my sound card is 1028:07aa.
> When I search for this subsystem id I get one result: https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/660052
> The bug (on Ubuntu) is still open and doesn't provide a model parameter.
>
>
> My guess it's a driver issue and I have to wait for a new kernel release that supports my audio device?
> Do you think this is the problem or is there another way to solve it?
> Is it possible that this problem is solved in Fedora 30? In that case I just wait.
>
>
> Thanks in advance,
>
> Jeroen
>
Yes, if you cannot see the jack in ALSA, pulseaudio cannot find it.

So it is definitely an ALSA problem.

Regards
              Georg



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